Questions founders actually ask.

Yes — deliberately. Emerging brands are who this facility was built for. You don’t need volumes, a finished formulation or a procurement department; you need a partner who takes the product as seriously as you do. That said, we’ll be honest in scoping: if the numbers don’t work for you yet, we’ll say so and tell you what would need to change.

An idea and a straight answer about your budget and timeline is enough to start. If you already have a formulation, branding or a retailer conversation underway, better still — but none of it is a requirement. The scoping call exists to work out the rest.

Yes — and ours go both ways. Before any sensitive information changes hands, both parties sign a mutual NDA: your formulation and plans are protected, and so is what you learn about our operation. Most founders ask; you should too.

Yes. Development is half of what we do — turning a concept into a product that’s manufacturable, compliant, stable on shelf and priced to sell. If your existing formulation needs adjusting to survive production, we’ll show you why and propose the fix, not just quote around the problem.

Yes — better you know now than after a call: no ready-to-drink products, and no tablets or capsules at this stage. Powders, bars, enrobed products, sticks and sachets are what this facility is built for — we’d rather be excellent at those than average at everything.

MOQs are set per product and format at scoping — low enough for a serious first run, structured so your unit cost improves as volumes grow. We’d rather start a good brand small than turn it away; what we won’t do is quote a number here that pretends every product is the same.

That’s the plan. Production is sized around your forecast and rescales as you grow — from first run to national listing without changing manufacturer. Switching co-manufacturers mid-growth is expensive and risky; we built the operation so you never have to.

Turnkey: we supply everything — ingredients, packaging, production and finishing — and you receive shelf-ready product. Toll: you free-issue your own materials and we manufacture. Turnkey is how we work best — one supplier, one invoice, our sourcing advantage built into your price. Toll is there for brands with established supply chains. You can start one way and switch.

FSSC 22000 (the GFSI-recognised food-safety standard global retailers look for), HACCP, and Halaal certification. The facility is independently audited — certificates available to serious prospects on request.

Yes — the facility holds Halaal certification, which keeps the full South African market and key export channels open to your product.

It depends on where the recipe comes from — and it’s agreed in writing before production, so there are no surprises. Three models: (1) You bring your own formulation: you own the recipe and the IP outright, and they leave with you if you ever leave. (2) We develop the formulation and you build your brand on it: the recipe stays home with us — it never walks out the door to another factory. And if exclusivity over the formulation matters to you, we’ll gladly put that in writing when we scope. (3) We develop it and you pay for the development and IP: it’s yours, fully and transferably. Whichever route fits, your artwork and commercial information are always yours, protected under mutual NDA.

We manufacture to South African food-labelling regulations and flag compliance issues during development — claims, allergens, nutritional information panels. Final legal sign-off on your artwork remains with you, but you won’t walk into it blind.

It depends on the product and how settled the formulation is — a simple powder moves faster than a coated bar with three actives. As a rule: weeks for sampling, not days; a few months from first call to first full run. At scoping we’ll give you a real timeline against your product, and then we’ll keep it.

You get physical product — made on our equipment, not a kitchen approximation — and we iterate until you’d put your name on it. Sampling rounds are agreed upfront so development doesn’t drift.

Yes, and you should. Serious prospects are welcome in Windermere, Durban by appointment — see the lines, meet the team, judge the housekeeping for yourself. A manufacturer that won’t show you the floor is telling you something.

Per product, after scoping — driven by formulation, format, packaging and volume. Two things to know upfront: our group’s direct-import sourcing gives us a structural edge on ingredient cost, and we quote on value and reliability, not on being the cheapest number in your inbox. The cheapest number is usually the most expensive decision.

Yes. Mutual NDAs, restricted access to your commercial terms, and no client names published — you may have noticed this site names nobody. The same discretion protects you.

Windermere, Durban — with product supplied across South Africa and structured for export. Durban’s port is next door, which matters more to your logistics than you’d think.